ServiceNow CAD CertifiedCreativeTechnical Developer

ServiceNow CAD Certified Developer

I design scalable ServiceNow applications that improve operational visibility, automate workflows, and support enterprise ITSM processes through Business Rules, Script Includes, Flow Designer, and custom scoped solutions.

Core Platform Skills

  • Scoped Application Development
  • Business Rules
  • Script Includes
  • GlideRecord
  • Flow Designer
  • Client Scripts
  • UI Policies
  • SLA Monitoring
  • Change Governance

Featured Projects

01

Patient Discharge Coordination Tracker

Cross-Department Operational Workflow Management

02

Clinical Access Request Portal

Healthcare Access Governance & Approval Automation

03

Medical Device Maintenance Tracker

Operational Asset & Maintenance Workflow Platform

Platform Expertise

ServiceNow application development focused on workflow automation, governance frameworks, and system integration.

Technologies

  • ServiceNow Platform
  • JavaScript (Server-Side)
  • GlideRecord
  • Business Rules
  • Script Includes
  • Flow Designer
  • Data Modeling

How I Build Platform Solutions

My applications focus on translating operational processes into automated platform workflows.

Most projects follow a structured architecture pattern:

  • Scoped application development
  • Custom data models and relationships
  • Business Rules to enforce operational logic
  • Script Includes to centralize calculations
  • Flow Designer workflows to orchestrate automation
  • Access Control Lists for least-privilege security

About

I build workflow-driven platform applications designed to help organizations automate operational processes and enforce governance through structured automation.

My background spans creative leadership, digital production, and technical platform development, where I now focus on building scalable automation solutions within the ServiceNow ecosystem.

Certifications

  • Certified Application Developer (CAD)
  • Certified System Administrator (CSA)

Resume

Download my resume for a detailed overview of my technical experience and certifications.